Shipping Policy

HOW MUCH WILL IT COST ME?

The following charges apply for Shipping within Australia:

Standard Post Orders of $120 and Over:  FREE!!

Standard Post Orders under $120: $9.95

Express Post Orders(NSW, VIC, SA, TAS, NT): $19.95

Express Post Orders(WA, QLD): $29.95

New Zealand International Shipping Flat Rate:  $20

International Shipping(ex NZ) Flat Rate:  $35

 

WHEN WILL WE SHIP IT?

Orders are generally shipped out on the following days:

Orders received between 2pm Friday and 2pm Monday - Shipped Monday afternoon or Tuesday afternoon. 

When you placed the order

 When we ship
Tuesday to Friday (before 2pm) Same Day/Next Day
Monday to Thursday(after 3pm) Next Day
Friday after 3pm, Weekend, and Monday before 2pm Monday or Tuesday 

 

In some cases a product may need to be brought in from our store network - In this case, it may take an extra 24 to 48 hours before we can ship it.  

it may also take us a day or two to during peak Christmas periods, especially between the 7th and 17th of December. 

HOW LONG DOES POSTAGE TAKE?

Postage to most metro areas in Australia takes 1 day.  For more details on postage times, please check this link below. 

Enter 2044 as the 'FROM' postcode. 

https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/

 

HOW WILL MY PACKAGE BE BOXED?

We try to recycle boxes that come into our warehouse and re-purpose as shipping boxes. 

Gift wrapping is listed at checkout as an option with purchase of wrapping paper.  

Personalised gift cards are also available as an option. 

 Will my package be track-able?

Most of our packages are sent via eparcel and are trackable.

A few very small flat packages may end up getting sent by letter post to save money. These are more difficult to track. Sending some packages by letter post allows us to maintain a low average postage rate for our customers.